Terms of Use

Effective as of June 1, 2019

This is a legal agreement between you (“Company”, “User”, “You” or “Your”) and Sunrise, a Lendio Company (“Sunrise”, “We”, “Our” or “Us”).  These terms (the “Agreement”) govern your access and use of the Sunrise services (the “Service” or “Sunrise Service”). You must agree to these terms in order to use the Service.

PLEASE READ THE FOLLOWING CAREFULLY.  YOUR USE OF THE SERVICES INDICATES YOUR ACCEPTANCE OF THIS AGREEMENT AND TO FOLLOW THESE TERMS.  IF YOU DO NOT ACCEPT THIS AGREEMENT, DO NOT USE THE SERVICES. YOUR CONTINUED USE OF THE SERVICES WILL BE DEEMED AS YOUR ACCEPTANCE OF THE THEN-CURRENT VERSION OF THIS AGREEMENT.

If you no longer wish to or are unable to follow or accept these terms, your only available remedy is to discontinue use of the Services.  Your failure to comply with this Agreement may result in immediate termination of your use of the Services.

1. The Sunrise Service

The Service is provided to assist you with bookkeeping and general accounting tasks you may have as a business.  We offer the following plans of the Service:

  • Free: the free version of the Service includes an unlimited number of synced bank transactions, the ability to send invoices to your customers via the Service, merchant processing via our trusted partner, Paysafe Merchant Services Corp. (the “Paysafe Services”), and the ability to generate various financial reports within the Service.
    • You will be charged fees in accordance with the Paysafe Merchant Services Corp. terms of use.  
  • Paid: we offer the following paid version of the Service, each of which includes all of the features of the free version in addition to the following:
    • Tier One
      • A dedicated bookkeeper to reconcile and process up to fifty (50) synced bank transactions per month and to assist you with producing financial reports as included in the Service.
      • Customer support via email and/or text.
      • The ability to link your Paypal, Square or Stripe accounts to the Service (your use of Paypal, Square or Stripe shall be governed by any agreement you have with such provider and we are not liable for any cost or problem associated with such account).  
        • By linking your Paypal, Square or Stripe account to the Service, you will be able to view and reconcile synced bank transactions made with these services.
    • Tier Two, all the features of the Tier One service, in addition to the following:
      • Up to two hundred (200) synced bank transactions per month.
      • Customer support available via telephone.
    • Tier Three, all the features of the Tier One and Tier Two service, in addition to the following:
      • Up to five hundred (500) synced bank transactions per month.
      • Customer support response within one business day of request.

We reserve the right to place you in a higher tier and charge you the corresponding monthly fee, without additional notice, as you increase in the number of synced bank transactions per month.  For example, if you subscribe to the Tier One service and have 150 synced bank transactions in any given month, we may charge you the Tier Two price of for such month and moving forward.

The above terms of Service may change at our discretion.  We will notify you prior to making any changes to the Service.  Also, we may cancel the Service at any time.

By signing up for a paid tier of the Service, you authorize us to charge the card you provide on a monthly

basis.  You may cancel your subscription of the Services at any time.  Simply call us at 801-858-3618 or email our customer support team at [email protected].  We will cancel your account effective at the end of the then-current month upon receiving your notice of cancellation.  For example, if you sign up for the Service on May 15 and provide notice to cancel your account on August 1, we will cancel your account effective August 14 and you will be charged the full month through August 14.

2. Account Set Up

The Services are offered to businesses located in and doing business in the United States and Canada.  You, and all owners of the business, must be at least 18 years old. We will not provide services to business owners less than 18 years old.  You may register as a sole proprietor or as a separate legal entity (i.e., corporation, partnership, limited liability company, etc.). To register, you must provide information about yourself and/or your business.  By registering, you represent and warrant that you are registering on your own behalf, or on behalf of a business and you have the legal authority to register and accept this Agreement on such business’ behalf. Your acceptance of this Agreement constitutes acceptance by the business.  

During the registration process, we will collect various items of information about you and your business.  We may also request additional information after you have registered and as you use the Service. You must provide accurate and complete information.  If we are unable to verify the accuracy or completeness of the information you provide, we will terminate your account. You agree to immediately notify us if any of the information you provide needs to be updated or changes in any way.  Failure to update your information may result in termination of your account.

To receive the Service, you will need to link your financial accounts to the Service.  By doing so, you agree and acknowledge that we will have access to your financial accounts and will use such access to provide the Service.  Additionally, we may need you to provide us with your account login information.

3. Restrictions

You may not, and will make all reasonable efforts to make sure any third parties do not:

  • Use the Services as a money services business, money transmitter, payment intermediary, aggregator, or service bureau or resell the Services in any manner.
  • Use the Services on behalf of a third party in any manner.
  • Abuse the Services in any manner.
  • Use the Service in violation of any other agreement you may have, including without limitation, the agreement you have with Paysafe, Paypal, Square, Stripe, or any of your financial accounts.
  • Create a similar product or service through use of or access to the Service.
  • Use the Service in violation of any law, regulation, or rule.
  • Use the Service to perpetuate or commit a fraud of any kind.
  • Use the Service in any way that is not authorized by Sunrise.

4. Confidentiality

We will take every reasonable precaution to protect your account and account information, however, we cannot guarantee the security of any information you disclose.  This includes your sharing of account information with any third party, including employees, contractors, vendors, suppliers, etc. of your business. You agree and acknowledge that the security of your data is your responsibility.

Your use of the Services is further governed by our Privacy Policy.

5. Intellectual Property Rights

You agree that Sunrise is the sole owner of the Service and shall not make any claim to the Service or any of the intellectual property owned by Sunrise, whether related to the Service or otherwise.  You may not use, in any manner, any intellectual property owned by Sunrise. We grant you a limited, non-exclusive, non-transferable license to use the Service solely for the purposes of accessing and using the Service in accordance with this Agreement.

6. Limitation of Liability, Disclaimer of Warranties, and Indemnification

IN NO EVENT WILL SUNRISE BE LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR INDIRECT DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OR INABILITY TO USE THE SERVICE.  THIS INCLUDES DAMAGES FOR LOSS OR CORRUPTION OF DATA OR PROGRAMS, SERVICE INTERRUPTIONS, AND PROCUREMENT OF SUBSTITUTE SERVICES, EVEN IF SUNRISE KNOWS OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  UNDER NO CIRCUMSTANCES WILL SUNRISE’S AGGREGATE LIABILITY, IN ANY FORM OF ACTION WHATSOEVER IN CONNECTION WITH THE SERVICES, EXCEED THE PRICE PAID BY YOU FOR THE SERVICES DURING THE PRECEDING TWELVE MONTHS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL SUNRISE BE LIABLE FOR ANY DAMAGES WHATSOEVER, WHETHER DIRECT, INDIRECT, GENERAL, SPECIAL, COMPENSATORY, CONSEQUESNTIAL, AND/OR INCIDENTAL ARISING OUT OF OR RELATING TO THE CONDUCT OF YOU OR ANYONE ELSE IN CONNECTION WITH THE USE OF THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUNRISE PROVIDES THE SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS AND GRANTS NO WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE WITH RESPECT TO THE SERVICES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.  SUNRISE DOES NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE SECURE, UNINTERRUPTED, ALWAYS AVAILABLE, FREE OF ERROR, OR WILL MEET YOUR REQUIREMENTS OR NEEDS, OR THAT ANY DEFECT IN THE SERVICE WILL BE CORRECTED. SUNRISE DISCLAIMS LIABILITY FOR, AND NO WARRANTY IS MADE WITH RESPECT TO, THE CONNECTIVITY AND AVAILABILITY OF THE SERVICES.

Opinions, advice, statements, offers, or other information, content, products, or services made available through Sunrise, but not provided directly by Sunrise, are those of their respective owners, and should not necessarily be relied upon.  Such providers are solely responsible for such content. SUNRISE DOES NOT: (i) GURANTEE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION PROVIDED WITHIN THE SERVICE; OR (ii) ADOPT, ENDORSE, OR ACCEPT RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE, STATEMENT, PRODUCT, OR SERVICE OF ANY PARTY OTHER THAN SUNRISE. UNDER NO CIRCUMSTANCES WILL SUNRISE BE RESPONSIBLE FOR ANY LOSS OR DAMAGE RESULTING FROM ANYONE’S RELIANCE ON SUCH ITEMS.

You agree to indemnify, defend, and hold harmless Sunrise, its officers, directors, employees, agents, owners, subsidiaries, parent companies, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) relating to or arising out of (i) your use of or inability to use the Service; (ii) any user postings made by you; (iii) your violation of this Agreement or any rights of any third party; or (iv) your violation of any applicable law, rule, or regulation.  Sunrise reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Sunrise in asserting any available defense.

7. General Provisions

You agree that Utah law, without giving effect to its conflicts of law principles, will govern this Agreement, the Service, and your use of the Service and that any dispute arising out of or relating to this Agreement, the Service, or your use of the Service will be subject to the exclusive jurisdiction and venue of the federal and state courts located in Salt Lake County, Utah. You acknowledge and agree that any violation of this Agreement may cause Sunrise irreparable harm, and therefore agree that Sunrise will be entitled to seek extraordinary relief in court, including without limitation, a temporary restraining order, preliminary injunction, or permanent injunction without the necessity of posing a bond or other security, in addition to and without prejudice to any other rights or remedies that Sunrise may have.

This Agreement, the Privacy Policy, and any applicable payment, renewal, additional service terms, comprise the entire agreement between you and Sunrise regarding your use of the Service, superseding any prior agreement between you and Sunrise related to the Service.  Unless otherwise explicitly stated, this Agreement will survive termination of your account or use of the Service. Failure by Sunrise to exercise or enforce any right or provision of this Agreement does not constitute a waiver of such right or provision. If any provision of this Agreement is held invalid, the remainder of this Agreement will continue in full force and effect.  Regardless of any statute, law, regulation, or rule to the contrary, any claim or cause of action arising out of or related to this Agreement or the Service must be filed within one (1) year after such claim or cause of action arose or be forever barred.